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COVID-19 Patient and Visitor Information

Your Safety is Our Top Priority

Your safety and well-being are our top priority.

Please know that:

  • We are taking all necessary measures and precautions to protect the safety of our patients and staff.
  • We specialize in the care of patients with complex illnesses and have experience with managing and containing novel viruses.
  • This is a rapidly evolving situation and we suggest you check out the latest updates on the CDC website as well as the website of your state health department.

Visitor Policy

Hospital visitor policies have been updated to reflect national efforts to limit the spread of COVID-19 in the U.S. This policy may change at any time due to the rapidly evolving situation.

Effective April 19, 2022:

  • For non-COVID adult patients, 1 visitor per patient is preferred between 8:00 am to 8:00 pm.

  • For confirmed or suspected COVID patients, 1 visitor is permitted. All precautions must be followed that include wearing a mask, gown, and gloves provided by the hospital in addition to remaining in the patient room.

  • NO CHILDREN UNDER THE AGE OF 12 will be permitted to visit at this time (exceptions may be granted for Maternal/Child).

  • As a visitor you will have access to our coffee cart, gift shop, and cafeteria BEFORE or AFTER visiting with your loved one, but you are kindly asked to remain in the room during your visit.

  • Visitors must always wear a face covering or mask that covers the nose and mouth.

  • Social distancing shall be maintained.

  • Wash your hands often.

  • Please report to the nursing station before visiting with your loved one.

  • 1 visitor will be allowed into the ER at a time (minors may have both parents or guardians present).

  • Visitation exceptions for COVID-19 patients who are at the end-of-life will be made.
  • Non COVID-19 patients who are at the end-of-life may have up to 4 visitors.
  • Minors under the age of 18 may have both parents or guardians present.
  • Patients undergoing surgery or procedures may have 1 visitor.
  • We kindly ask that all visitors adhere to the following:
    • All visitors must pass the COVID-19 screening process to be allowed entrance. No exceptions.
    • Visitor must wear a mask at all times or will have to leave the premises immediately.
    • A visitor must be 12 years or older (except in extraordinary circumstances).

Frequently Asked Questions about COVID-19

What is our hospital doing to protect patients?

  • We are screening patients with symptoms of fever, cough or shortness of breath and with a history of travel within the past 14 days to communities with widespread or sustained community transmission of the coronavirus.
  • If we have a confirmed or potential patient with COVID-19, we will institute standard infectious disease protocols, as well as additional measures, to prevent the potential spread of the virus. All healthcare providers who have contact with the patient will use appropriate personal protective equipment (PPE), following U.S. Centers for Disease Control and Prevention (CDC) guidelines.

How can I protect myself?

  • We have launched an online self-checker for the novel coronavirus in the form of a bot nicknamed Robby. Robby walks users through symptoms and then gives recommendations if medical care is needed. Robby is not intended to be used for diagnosis or treatment purposes. Click the blue "Start Self-Check Assessment" button to launch the self-checker:

Start Self-Check Assessment

Here are the current CDC recommendations to help prevent the spread of respiratory viruses:

  • Take everyday preventive actions for respiratory infections, such as avoiding close contact with people who are sick, staying home when sick, and washing hands often.
  • Avoid traveling to places with widespread or sustained community transmission of the coronavirus. A good place for reliable travel information can be found on the CDC's travel advisory page

Where can I learn more?

Concerned patients and family members should talk with their healthcare provider. You can also find more information about the virus from these websites.